1. Introduction
Welcome to eMusicTeacher ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our music education platform.
2. Information We Collect
Personal Information
- Name and email address (required for account creation)
- Profile information (display name, profile picture)
- Authentication data from third-party services (Google, Facebook, Apple)
- Payment information (processed securely through third-party processors)
Content and Usage Data
- Music sheets and lessons you upload or create
- Purchase and transaction history
- Learning progress and preferences
- Communication with our support team
Technical Information
- Device information and browser type
- IP address and general location data
- Usage analytics and performance metrics
- Log files and error reports
3. How We Use Your Information
- Service Provision: To provide, maintain, and improve our music education platform
- Account Management: To create and manage your user account and profile
- Content Delivery: To deliver personalized learning content and recommendations
- Payment Processing: To process transactions and manage purchases
- Communication: To send important updates, support responses, and educational content
- Platform Improvement: To analyze usage patterns and improve our services
- Security: To protect our platform and users from fraud and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
Third-Party Services
- Firebase/Google Cloud: For hosting, authentication, and database services
- Payment Processors: For secure payment processing
- Analytics Services: For usage analytics and performance monitoring
Legal Requirements
We may disclose information when required by law, court order, or to protect the rights and safety of our users and platform.
5. Data Security
- Encrypted data transmission using HTTPS/TLS
- Secure cloud infrastructure with Google Firebase
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Data backup and recovery procedures
6. Your Rights and Choices
Data Access and Control
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a common format
- Objection: Opt out of certain data processing activities
Communication Preferences
You can manage your email preferences and unsubscribe from promotional communications at any time.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill legal obligations:
- Account Data: Retained while your account is active
- Transaction Records: Retained for 7 years for tax and legal purposes
- Support Communications: Retained for 3 years
- Analytics Data: Aggregated and anonymized after 2 years
8. Third-Party Authentication
When you use third-party login services (Google, Facebook, Apple), you're subject to their privacy policies. We only receive basic profile information necessary for account creation and authentication.
9. Children's Privacy
Our service is intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. International Data Transfers
Your information may be transferred and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications. Your continued use of the service constitutes acceptance of the updated policy.
12. Contact Information
For questions about this Privacy Policy or to exercise your rights:
Email: privacy@emusicteacher.com
Support: support@emusicteacher.com
Data Deletion Requests: Visit our Data Deletion page